Client Overview
The client is one of Nordic largest automotive importer & distributor of luxury cars. The car segment comprises of Car Imports, Dealership, Car Rental, Workshop & Car Financing. The business consists of a nationwide dealer network that distributes client’s car brands. They offer telematics services to the B2B2C segment.
Business Challenge
The client was not able to have telematics-based real-time monitoring on the vehicle’s status. A lack of centralized management with no data verification & processing was the main challenge faced by the client.
Solution Highlights
Our solution helped them enhance planning & service delivery through process automation, also made monitoring and remote diagnosis of the vehicle available to the client for their vehicles. Connected Automobile also provides telematics-based real-time monitoring of a vehicle’s status and maps, real-time traffic information, and satellite imaging. Proactive maintenance can be done through car health check reports.
Benefits
The customer was able to achieve significant efficiency and value in their trade promotion management related processes, and derived the following benefits:
- More customers converted due to weekly Proactive alerts.
- The number of customers increased in a month
- Improved customer loyalty.
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