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Industry

Retail

Delivering Technology Solutions for the Retail Multiverse

We deliver digital retail technology solutions across industries with emphasis on Customer Experience and Operational Efficiency.

The Global Rollout of 5G in combination with the widening economic divide, along with increased interest in sustainability and personal health, are drivers behind the retail digital transformation. Artificial Intelligence & Machine Learning Algorithms enable “Personalized Shopping Experience” with the mobile becoming central point of customer-retailer relationship.

Offline businesses attract & engage customers by providing better “in-store” experiences. E-Commerce portals derive customer insights to target customers via Digital Marketing and Social Media channels. Customers expect experiences encompassing “convenient commerce, engaging community and immersive content” while retailers are constantly trying to optimize operations and keep costs low.

digital transformation in retail

Digital Retail Solutions

Our Offerings Leverage Retailers To:

Enable a mobile-first engagement by designing apps to personalize user experience and engage with customer across multiple points.

Merge and analyse data from multiple sources to build a comprehensive view of customer.

Use predictive analytics to understand and influence consumer behaviour with highly targeted and personalized services.

Build enterprise class application and scalable infrastructure with cloud.

Technology Solutions

Business Transformation

Embracing “New Technologies”, with the main intent of supporting “Omni-channel” experiences

Customer Experience

Analyzing customer data from Physical and Digital touch-points, Use Predictive Analytics & Social Media Engagement Data to drive Customer loyalty

Digitizing Operations

Building Digital Products using agile Platforms & Digital Processes, which enables rapid roll-out of new ideas, innovation and new features. One of the key Quick to realize ROI from the application of automation and AI

Our Achievements

30
of Europe's biggest retailers among 80 internationally leading retail brands have been guided in their digital transformation journey
50,000+
products managed using our omni-channel retail solution
2 million
customers and 1 million brands benefited by our retail IT solutions
50+
customers are managing their retail store with zero downtime with our digital retail solutions
30%
reduction in overhead cost through mobile application for store owners to track and update current status of inventory in warehouse

Segments We Serve

digital transformation retail

Consumer Packaged Goods (CPG)

End-to-end solutions, customizable platforms and specific modules to help retail evolve to the next normal.

E-Shopping

E-Shopping

Analyze data to target consumers by leveraging community trends and unique content to enable commerce via intuitive web-shops and mobile-enabled anytime-anywhere access to products and services.

Hospitality

Hospitality

Infrastructure and user-experience solutions to provide convenience and security to the hotels, restaurants, travel and tourism industry.

Automotive Retail

Automotive Retail

Changing the way people buy cars. Solutions for dealerships to transform and digitalize end-customer experiences resulting in “Customer Delight”.

BFSI Solutions

Retail Banking

Digital banking adoption with human-centric experience engineering to enable your customers get the experience they deserve today and in the future.

Healthcare Retail

Healthcare Retail

Transforming healthcare retail with digital service integration, digital payments, intelligent warehousing and logistics.

Targeted CXO Offerings

Beacon-based targeted promotions and deals, Digital signage and virtual mirror

CMO need for Enhanced In-Store Engagement

Social Media Platforms to gauge customer-interest resulting in intuitive in-store product placement and better Inventory Management

CMO+CIO need for Omni-Channel Services

Personalized Deals and Promotions, Store Locator, Campaigns & Promotions, Targeted Offerings, Loyalty Program

CMO need for Enhanced Mobile App

Data Analysis Platform to understand expectations and target customers through segmented and personalized digital marketing strategy

CMO need for Analytics Solution

Transparent Supply Chain, Protection of Consumer Privacy, Increase Logistical Efficiencies, Payments and e-Commerce

CTO need for Blockchain solutions

Our Capabilities

Consulting

Consulting

Digital Marketing

Digital Strategy

Interactive

Interactive

Connected

Connected

Security Services

Security Services

Cloud Transformation

Cloud Transformation

Our Products & Services

CRM
Microsoft, Open Source, Niche Retail Platforms
Logistics
DiLX Connect for Customer Management, Booking, Tariff and Track/Trace
Omni-channel Platforms
Web/Mobile App, In-Store Engagement Platform (Intelligent Signage), PIM
Customer Engagement Platform
LEAP – Profile, Location, Campaign, Promotions, Offers, Loyalty
Infrastructure Solutions
Cloud Migration, Integration and Improvement, BlockChain enabled solutions
Cognitive Computing Solutions
Chat-bots, Customer Experience tools
Customer Data Analytics Solutions
IoT, AI & ML
Marketing Technology Solutions
Marketing Automation, Email and Campaign Management, Analytics
Social Media Marketing Services
SEO/ SMM/SEM, customer journey and customer engagement enhancement

Our Platforms

  • LEAP
  • Probatio

Success Stories

Retail
Foot Size Detector
Retail
Location-based Daily Deals
Retail
eService Platform for Mall Management
Retail
Virtual Dressing Room

Insights

Retail Digital Transformation
Article

How is Digital Transformation Having an Impact on Retail Businesses?

The businesses of today have undergone a metamorphosis due to digital transformation. Also, thanks to this phenomenon, customers and brands have come closer to each other and are able to share their thoughts about each other seamlessly. Out of all the industries that digital transformation has had an impact upon, retail industry turns out to be the most significant one.

digital transformation in retail
Article

Digital Transformation in Retail: Why Are Tech Collaborations Important?

Speak to the innovators, tech enthusiasts, and business owners hailing from different industries and you will hear them speak one word with a lot of fervour and enthusiasm – “Digital Transformation”. Apart from being a buzzword, it has also been a phenomenon which is often defined vaguely with its distorted nuances. However, the simplest way to understand this phenomenon of change is – As and when the technology reshapes itself, all the businesses need to adapt to in order to keep ahead of their competitors.

Retail Transformation
Article

Disruptions in Retail: Things Every Retailer Must Know!

The past decade has witnessed a tremendous change in the way consumers shop for products. From heading to a brick-and-mortar store, and waiting in long check-out queues, to getting the products delivered to their doorstep, or placing the order online and getting it from a pick-up location, the shoppers have transformed in the most remarkable way.

digital transformation for retail
Article

What Will Be The Future Success Of Fashion Retail In The Digital Age

According to a recent survey by the Nielson market-market research group, the average American spends nearly four hours a day on computers- including mobile devices. Moreover, nearly 25 percent of that time will have been spent on social media. The tremendous influx of retail technology has changed the perception of how consumers purchase during this transitional time.

Let's Continue the Conversation!

nl The Netherlands
Maria Montessorilaan 3,
2719 DB Zoetermeer
Phone: +31 (0) 79 3200 980

IndiaIndia
8th Floor, Corporate House,
Bodakdev, Ahmedabad - 380054
Phone: +91 79 2685 2554

Global Offices

  • Sweden Sweden
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For more details, write to us at:
connect@thegatewaydigital.com

Contact Us

INDUSTRIES

  • AutomotiveOpens a new window
  • Transport & LogisticsOpens a new window
  • Banking and Financial Services
  • Retail
  • Healthcare & Life Sciences
  • Manufacturing
  • Entertainment & Online Gaming
  • Digital Content Engineering
  • Legal

PLATFORMS

  • AutoDAPOpens a new window
  • YemoOpens a new window
  • LEAPOpens a new window
  • Probatio
  • Papilio
  • FinFacetsOpens a new window
  • SOFIA

SERVICES

CONSULTING

  • AlvariumTM - Design Led ConsultingOpens a new window
  • Digital Marketing Services
  • Automotive Aftermarket
  • Digital Logistics
  • Remote Engineering

PROFESSIONAL SERVICES

  • TecBridgeOpens a new window
  • CoE

DIGITAL

  • Interactive
  • Cognitive
  • Connected
  • Enterprise Application Development
  • Product Engineering
  • Cloud Transformation
  • Quality Engineering
  • Cybersecurity Services

FUTURE ENGINEERING

  • 5G
  • Blockchain
  • Internet of Everything
  • Robotic Process Automation
  • Cognitive AI

CAREERSOpens a new window

ABOUT US

  • Leadership
  • Corporate Social ResponsibilityOpens a new window
  • Alliances & Partners
  • Contact Us

CONNECT WITH US

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