To increase revenue and customer satisfaction and reduce time-to-market, enterprises adopt newer technologies such as cloud, mobility, IoT, Blockchain. This brings scalability and agility to their businesses. However, to achieve this, they need to upgrade the existing solutions into newer technology, increase functionalities, and provide an intuitive user experience. Our application modernization practices help organizations modernize your applications and transform digitally.
33% reduction in batch processing time through performance optimization of large databases
We thoroughly study your business requirement and conduct feasibility studies to derive a solution that achieves your strategic and operational objectives. We evaluate the technical needs, calculate return on investment, and create Proofs of Concept to create a solution that is cost-effective and less disruptive.
We design and develop UX & UI for seamless transition between devices and platforms, resulting in greater customer satisfaction.
Our experts have robust experience in application migration to cloud, enterprise application integration, data migration, code re-structuring, and DevOps for application migration.
We believe in a comprehensive security system. We ensure the best in class security right from following GDPR guidelines, data security practices to adhering to strict guidelines at the workplace.
These are three core objectives of our Security Policies:
Confidentiality – Protection of assets and networks from unauthorized users.
Integrity – Ensuring that the modification of assets is handled in a specific and authorized manner.
Availability – Ensuring continuous access to assets and networks by authorized users.
Digital transformation requires the right blend of business acumen, people, and technologies. Our global team of experts are experienced in a multiverse of different technologies. Our service models to assess and deploy the most sought after technologies mentioned below to perfectly fit your business needs:
MICROSOFT
EMERGING TECH
CMS
Open Source
JS Framework
Testing
We believe in constantly pushing our boundaries. Continuous improvement is important because it’s the best way to ensure that we’re doing things in the most efficient, effective, and productive way, every single day of the week, and on every single component that we’re working on.
Improve Incident management (Jira)
Better Ticket Documentation
Review and corrective action on Aging of tickets
Capture Voice of Customer
Identify Improvement areas
Process Changes – Apply Lean
Mandate RCCA comments for closed tickets
Maintain Database and Prioritize ‘Maximum Impact’ RCCA
RCCA Report-outs
Cost Reduction YoY with no change in Capacity
Baseline the number of tickets at project kick-off
Re-baseline every end of Qtr.
Incorrect ticket closures
Application Stability
Team will analyze the batch process and look at the opportunity of Process improvements
Reduction of the run time of batch will reduce mainframe utilization
Post Facto Review –OC team can inspect/Review for code changes already moved to further reduce the risk of having bad code in production
Evaluate trend based on Historical Data
Projections start in the second month of the Qtr.
Pool of resources
Monthly meeting on capacity loading
Quarterly meeting for capacity adjustments
Second month of the quarter Load shadow resources
Induct incremental resources