The client’s business is of original online beauty boutique. The boutique is Europe’s number one and the world’s number two retailer for beauty. They are known as the ultimate destination for hair, beauty, skincare services and online ecommerce website with over 12,000 products from more than 450 brands across hair, make up, skin care, body care, electrical home fragrance and organic and much more.
With a highly dedicated and motivated team of beauty experts, who receive regular training directly from brands, client’s company is focused in providing accurate and intelligent information on each product. With increasing website traffic and demand of their products and services, client was facing challenges in delivering and maintaining the best user experience throughout the search of the product to the payment checkout process for which the client was looking for an expert quality engineering team.
With the frequency and pace of changes to client‘s eCcommerce site, guaranteeing a great customer experience meant that the frequency and volume of testing had to be significantly increased. To manage the demand, client was looking for experienced team with domain knowledge to help in analysis, management, development and maintenance of different systems in accordance with high standards.
Gateway Digital takes pride in serving the largest beauty boutique in ensuring the sufficiency of the output based on increasing traffic in the website, minimizing defects and reducing potential losses.
Gateway Digital‘s Quality Engineering Solutions and Services made it easy for the client to make changes to the online store providing a rich shopping experience to their customers, and to add new features and services through integrations to external systems. These changes however required a great deal of testing, often requiring a ‘all-hands-on-deck’ approach, tapping into customer support staff to augment the QA team to complete the testing in a timely manner.
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