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Freight AI
Your AI quoting and booking assistant — every request becomes a tailored quote.
Freight AI is an AI assistant for the logistics desk. Every inbound rate request — by email, voice or API — is read, understood, priced against your tariffs, margin-applied and replied to in minutes. The simple ones close themselves; the complex ones escalate cleanly to your people.
Logistics
EMAIL
Re: Rate request · Rotterdam → Hamburg
1.4s
Quote · RFQ-4882
Base rate
$1,840
Handling
$340
Margin · 12%
$262
Total
$2,442
Sent
Freight AI · quoting
Email · voice · API
From request to quote, end-to-end.
Six capabilities that turn an inbound rate request into a tailored, margin-applied reply — without queueing on the desk.
Omnichannel intake
Customers reach out by email, voice or API — every channel feeds the same intelligent assistant, no separate workflows.
Natural-language understanding
Reads each request and pulls out shipment details, intent and customer preferences automatically — no manual data entry on the desk.
Tailored quote generation
Pulls your tariffs straight from the ERP and assembles a quote tailored to the specific shipment — sent back to the customer in minutes.
Partner quote routing
Where partner rates are needed, the request is routed to the right internal or external partner system automatically.
Rule-based margin logic
Applies the margin rules you've set — so quotes leave the desk priced for the business, not just for the lane.
Human-in-the-loop fallback
Complex or non-standard requests escalate cleanly to your people — Freight AI accelerates the routine, your team owns the difficult.
Where Freight AI fits in.
✓
Freight forwarders & LSPs
Quote and book at machine speed — without growing the desk team.
✓
Manufacturers & shippers
Automate inbound rate negotiation and outbound shipment booking.
✓
eCommerce & reverse logistics
Handle high-volume, low-margin shipping requests without bottlenecking the desk.
✓
Independent software vendors
Embed Freight AI capabilities into your own customer-facing logistics platform.