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PartsBuddy
Your AI parts assistant — always knows what fits.
PartsBuddy is a conversational parts assistant for the automotive aftermarket. Drop in a VIN or licence plate, ask in the language your customer prefers, and the assistant returns a fitment-verified part across a 1,100+ supplier-feed catalogue — typically in under two seconds. Smart parts, smart choices.
Aftermarket
VIN
WBA···JB283·76
→
2018 BMW X5
Front brake pads (set)
Match
Ask in
EN
DE
FR
ES
SV
FI
PartsBuddy · match found
1,100+ feeds
What PartsBuddy actually does.
Six capabilities built around a single goal — turn a vague question into a fitment-verified part, fast, in the customer's language.
VIN & plate lookup
Drop in a VIN or licence plate and the assistant resolves the exact trim, engine variant and fitment data — so the wrong part never leaves the shelf.
Answers in under two seconds
A hybrid vector and structured search runs the question across more than 1,100 supplier feeds and returns a match before the customer's phone goes back in their pocket.
Six-language conversation
Customers ask and the assistant responds in English, German, French, Spanish, Swedish or Finnish — no translation step in between.
Fitment-verified by default
Before any match becomes a quote, it's checked against manufacturer fitment data — so there are no shoulder-shrugs at the counter.
Mileage-aware service parts
Share the vehicle's current mileage and the assistant returns the service-interval parts due on that exact car — oils, filters, belts and the rest.
Voice mode Coming soon
Hands deep in an engine bay? Speak the question, hear the answer back — no need to wipe down to type.
What changes when you adopt it.
✓
At the trade counter
Cut lookup time per customer and serve more walk-ins per shift — without training new hires on the catalogue.
✓
In the workshop
Technicians ask from a tablet and get answers without leaving the bay — fewer trips to the counter, faster turnaround.
✓
On the online storefront
Shoppers find the right part themselves — fewer abandoned carts, fewer "wrong part returned" support tickets.
✓
In customer service
Agents resolve more parts queries on the first contact — without escalating to specialists.