Client Overview
Established in 2009, the client is based on the foundation of access to quality education around the clock, regardless of social heritage, abilities, lack of mobility and choice of school independent of the teachers. In just few years of its establishment, the Danish school system began a revolutionary process of change. The role of the Internet and the proliferation of various devices such as iPads, notebooks and the like, meant major educational changes / challenges. Their unique idea paid off well in the market.
Flipped Classroom/Learning slowly gained a foothold in the teaching and complemented the traditional classroom teaching. It became part of the daily school day with IT and digital technology as an important part of learning.
Business Challenge
To develop a portal that can deliver educational material online to students. The portal provides a community platform wherein students can discuss and interact with each other.
Solution Highlights
- Features like on-demand video, student profile, question and answers, 24/7 online study help material, fees management and invoice management
- Product engineered from scratch with lot of consulting process and brainstorming with stakeholders, as it was new to the market and industry
- Wall and photo sharing options through various social media platforms
- Study Group Document Manager and Online Social Community
- Portal helps tutor to know on which topic or subject students are facing problems
- The portal allows tutor to share documents and videos through special access level for sharing within school or publicly
- Cloud transformation for information made the portal seamlessly smooth with transition with highest degree of cloud security
- System generates enhanced statistical data like most viewed video, most time spent video, most active user, most active school etc.
- Information dissemination to all stakeholders such as investors, media, employees, consumers, customers and management using one medium
- Smart display for interactive and intuitive study
Benefits
- Device security with 2FA and IAM security gave more customer base
- Performance testing gave the client a prior heads-up on the user experience
- Awarded CoE by customer experience
- Interactive chatbot on portal saved resources and issue management
- Significant rise in CLI
- Digital Payment option increased hassle-free registration
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