The client is one of the leading hospitality groups based in The Netherlands. The company has hotels, restaurants and specializes in providing a diverse range of inspiring and authentic locations in The Netherlands for different kinds of meetings that may be big or small, business or private, multi-day, or per hour.
The client was having legacy systems which were de-centralized and required a lot of manual intervention to check for the accurate data and process in place. Keeping the challenges in mind, we suggested a multi-property management solution which is integrated into their current systems and provides a single point of information.
We developed a complete end-to-end solution for the client. The solution included the following:
Online Portal (CMS, Mobile Apps, SMM, and SEO): CMS site along with mobile applications and social media mobile integration.
Online Frontend Reservation Portal: Online portal for meeting and event center bookings for end customers.
Mid & Back-Office: Backbone system supporting operations such as bookings by staff, system administration, finance, accounting, invoicing and reporting.
Reduced complexity in managing the solution, as it is customized according to the client’s specific requirements
User-friendly solution with latest technology upgrades
Entire engagement can be managed from a single location
The customized solution is implemented with consideration of possible upgrades required in future
Understanding the local culture and flavor
Online booking with attractive packages for customers
Fully integrated financial system of the client
Centralized online system to manage all the transactions from a single location
User-friendly room and hotel booking by using drag n drop functionality on the plan board
Automatic email delivery to customers giving them details of their booking(s)