The client is a Fortune 500 global automotive leader who provides quality and high-value alternatives for the automotive replacement parts marketplace.
The main challenge for the client was that they were not able to manage the Aftermarket lifecycle and hence innovation was needed. Also, they needed to strengthen their B2B2C channel through an interactive compliant solution.
OBD is an innovative compliant solution that provided the client with proactive monitoring, with a 360° view and smart display dashboard. There are also Real-time vehicle diagnostic sensors available: speed, rotation, temperature, pressure. The client will have an integrated flow of service appointments and a complete car health check report.
The customer was able to achieve significant efficiency and value in its trade promotion management related processes, and derived the following benefits: