Client Overview
Found and headquartered in 1989, Veenendaal, Utrech – the client is a franchise garage chain that specializes in tires, rims, MOT, and maintenance. The company is one of the largest collision repair chains in the Automotive Industry with a network of 70 garages mainly for car damage repairs and insurance claims.
Business Challenge
Being one of the largest repair chains it was difficult to support repair workflow, manage documents, reports, and damage approvals efficiently. Also, this increased significant hours of effort to manage them.
Solution Highlights
A solution primarily for managing a network of Body Shop chains that does damage repairs and insurance claims for cars. The solution supports repair workflow, creates documents, links the damage to its approval, takes care of invoicing and reporting, and manage financial data and hence it is an overall enterprise platform development solution. It also shows the optimal route to the Body Shops.
Benefits
This is how our solution benefitted our clients:
- For an easier finding of garages, graphical representation of all the garages on maps and through zip code
- Damage Calculation Services through Audatex seamless connected with insurance
- Appointment booking to Reporting Claim Integration with Insurance company application for claim management
- Centralized promotional activities
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