Our client, a Denmark based company that has been in service management, ticketing systems, and asset management software for over 20 years. The solution is used for customer support, service desk and other technical support.
The client wishes to partner for Enterprise transformation by upgrading an existing Legacy solution to comply with a SaaS-based Multi-Tenant platform compliant with ITIL process stack for end-to-end IT Service Management.
State-of-art SaaS-based helpdesk management and self-service platform that simplifies and automates ITIL service delivery process of Fortune 500 companies
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