Mortgage Loan Delivery System for a Leading European Bank
Client Overview
The client is a leading European bank that wanted to develop a portal which allows mortgage lenders to create customized loan packages, transfer documents, and present them in a preferred order with the help of a mortgage delivery system.
Business Challenge
Unable to create customized loan packages
Manual credit report check
Inefficient document collection and management
Solution Highlights
Integrated mortgage and brokerage services
Complete workflow – agents and internal staff
Configurable commission model
Audit trail for regulatory compliance
Centralized data processing & reporting
Online 1003 application (MISMO Complaint)
Leads auto-assign engine
Compliance and process integrity
Ability to handle 12000 concurrent users
Integrated with credit report services.
Integrated with a lender system for price loan option.
Download loan applications in Fannie Mae format.
Enables electronic transfer of the loan documents from different offices
Substantial annual savings on operational costs
Benefits
Allows efficient reallocation of full time employees, saving €5 million annually
Optimised processing time for underwriting, claims, and customer service
Optimised cycle times in turning loans over
Quicker and more efficient document access leading to more workforce efficiency and highly improved customer service