The client is a leader in handcrafting digital solutions for brokerages and banks across the globe. The move from just ‘Connecting the Channels’ to ‘Engineering Experiences’ is becoming the way to the future.
Customer onboarding process in most banks is still product-centric as opposed to a customer-centric one. The following offline customer onboarding process challenges were faced:
Difficult to scale and achieve fast-paced growth
Average customer onboarding time – 7 days
Involves heavy Paperwork. Mistakes in paperwork
The Digital onboarding solution enables the customer with a convenient and completely paperless process to open an account.
It helps the bank to achieve high growth targets in terms of Customer Acquisition by simplifying the onboarding process
Helps to target and acquire the tech-friendly Millennial customers having high purchase power
Reduced customer onboarding time to 5 minutes
Completely Paperless Process
No physical presence required
Scan and Pay Options
Virtual Debit Card (Physical card can be provided on request)
Digital Onboarding Solutions Analytics Dashboard with platforms such as Apps Flyer, NotifyVisitor, Google Analytics etc.