Client Overview
An emerging European bank wanted to develop a solution for accelerating the loan processes and to automate and support their client’s new specialized product launching process and related administration activities.
Business Challenge
- Compliance with legal and infrastructural requirements, reducing operational risks
- Faster time to market
- Allowing omni-channel connectivity
- Redundant processes & data
- Paper based processing
- Seamless integration with social media to leverage customer information and personalize communication
Solution Highlights
- A centralized web application equipped with workflow system was developed in order to support the mortgage loan products
- Developed role based interfaces for stakeholders to define loan products, assign its workflow, assign compliance rules, and allow complete monitoring of the loan application execution
- Implemented a third party industry standard work-flow engine, Skelta, in order to automate business processes and creating the application rapidly
- Integrated with AIA/ITP tool to produce high-quality document and e-document
- Interfacing with Hyarchis, an enterprise content management solution, for document archiving and maintenance
- Implementation of QuickRules, for business rule modeling, analysis, implementation, and management
- Interfacing with BKR for credit check
Benefits
- Multi-channel user friendly portal
- Pre-screening of eligibility qualifications along with the credit checks
- Paperless processing
- Compliance management
- Document management
- E-signature
- Real time reporting
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