Client Overview
The client is one of the largest dealer and importer group in Norway. They provide services in the automotive supplier industry creating customer-specific product solutions. They have a global presence in 19 different locations.
Business Challenge
One of the largest Nordic automotive importer and distributor of luxury car brands engaged in improving in-dealership customer experience and delivering workshop efficiencies through automated identification of customer & vehicle.
Solution Highlights
Our solution was the system to automatically recognize the license plate of the vehicles entering the garages for aftermarket services using IAM Security technology. License plate image is captured using a camera and it is further converted to OCR, where the scanned image is used to fetch the numbers and characters.
Benefits
The customer was able to achieve significant efficiency and value in its trade promotion management related processes, and derived the following benefits:
▪ Optimized vehicle In-take process time
▪ Better & informed interaction with the customer
▪ On-time, proactive services
▪ Real-time service status
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