Client Overview
The client is one of the Nordic region’s largest players in sales and services for cars, vans, trucks, and buses – having its headquarters in Oslo, Norway.
Business Challenge
Having developed multiple solutions with the team of more than 20 experts, we have set up a Centre of Excellence (CoE) catering the needs of the client and enhancing their core business values while providing additional services through experts guidance and experience to be a market leader in Nordics while keeping up with the market disruptions.
Solution Highlights
The Center of Excellence (CoE) team provides additional support to the team already working for the client in terms of their experience in consulting, development problem solving, legal matters, UI/UX expertise, and security monitoring.
Benefits
The customer was able to achieve significant efficiency and value in business process and derived the following benefits:
• Efficient knowledge transfer to the teams through team member’s rotations and ensuring easy and fast onboarding of new members
• Quick help in terms of technical queries through mapping of the query with the experts in our internal systems
• Ability to handle the operations from any part of the world
• Upgrading and enhancing IT infrastructure to be future-proof along with continuous monitoring for any anomalies and threats
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