Background
A leading workforce management company needed to modernize their Sales Management System while ensuring security was embedded throughout the development lifecycle. The company operated on a SaaS model and served multiple enterprise clients with sensitive employee and business data. As regulatory requirements tightened and cyber threats increased, the CISO prioritized implementing a robust DevSecOps approach to protect customer data while maintaining development agility.
The Challenge
• Ensuring secure single-sign-on (SSO) and unified authentication for a multi-lingual web application.
• Protecting sensitive data within SharePoint-based Internet-facing portals and CRM systems.
• Maintaining compliance and security standards while leveraging D365 features in a customized SaaS system.
• Providing a secure 360-degree view of customers and sales data.
• Ensuring secure collaboration in managing deals and orders.
• Safeguarding interactive and drilled-down graphs/charts and documents managed in SharePoint.
Our Approach
• Implemented strong SSO security protocols to protect credentials and data.
• Integrated SharePoint advanced measures to prevent unauthorized access and breaches effectively.
• Used secure D365 features, ensuring compliance with customizations and regulations.
• Developed methods enabling a secure 360-degree customer and sales view.
• Enforced encryption and controls for safe deal and order management practices.
• Protected SharePoint’s interactive graphs/charts and documents with robust security mechanisms.
• Conducted routine audits to detect and resolve risks efficiently and promptly.
The Impact
• 85% fewer unauthorized access attempts through enhanced security protocols.
• 95% compliance rate achieved within SharePoint portals and CRM systems.
• 70% reduction in security incidents via integrated D365 secure features.
• 60% improvement in decisions with accurate, accessible, and reliable data.
• 50% decrease in data leaks during orders via secure collaboration practices.
• 40% increase in user satisfaction and trust through secure data handling.
• 30% faster response times, reinforcing the overall security infrastructure.
Book a Meeting
Other Success Stories