In the future, is it conceivable that a firm would be charged with legal malpractice if they didn’t use artificial intelligence (AI)? It certainly is. Today, artificial intelligence offers a solution to solve or at least make the access-to-justice issue better and completely transform our traditional legal system. Here’s what you need to know about how AI, big data, and online courts will change the legal system.
When I sat down in conversation with Richard Susskind, OBE, the world’s most-cited author on the future of legal services, to discuss the future of law and lawyers, it became apparent just how much change the legal system will face over the next decade thanks to innovation brought about by artificial intelligence and big data.
In Richard’s book The Future of Law, published in 1996, he predicted that in the future, lawyers and clients would communicate via email. This revelation was shocking at the time, especially to those working in the legal system; however, transmitting communication via email is now commonplace for lawyers and their clients. This story gives insight into the challenges faced in bringing the traditionally conservative legal system into the 21st century.
In his brand new book Online Courts and the Future of Justice, Richard argues that technology is going to bring about a fascinating decade of change in the legal sector and transform our court system. Although automating our old ways of working plays a part in this, even more, critical is that artificial intelligence and technology will help give more individuals access to justice.
Our current access-to-justice problem, even in what are typically thought of as mature systems, is significant. In fact, only about 46% of people have access to the legal system. There are unimaginable backlogs in some court systems. For most of us, litigation takes too much time and money. We can use technology to help with this issue and make court a service rather than a place as we move legal resolution online.