Dedicated Game Testing for Multiplayer Online Game

Client Overview

The client is a Canada based online Dice and Cards games operator in the USA and
Canada. Their games needed extensive testing to analyze game rules,
functionalities, usability, the transaction of game points, and money involved and
competitiveness with other similar games in the market.

The client required the Game engines to be tested following the International
Game Rules and Regulations. The walkthrough certification was to be given in line
with I-Tech Labs. It also impacted the overall quality of testing along with associated
costs and time.

Business Challenge

• Application complexity
• Non-availability of formal functional documentation resulting in the requirement of close collaboration with the client’s development team for understanding, verification, and execution of testing and bug resolving process
• Communication and a close track of all communication between the client and their development team
• Ongoing changes in the application in terms of new features, enhancements and changes
• Verification of application report details against the inputs and values in database and other technical constraints related to the application and game rules and logic based professional compatibility

The client was looking for an offshore test partner to:

• Understand the complete game rules and functionality in a very short span to accelerate project
• Create the use cases for manual testing of the application and generate proper documentation for the same

Solution Highlights

• Knowledge transfer over Collaboration tools like GotoMeeting and voice
• Communication for the understanding of application flows
• Documentation of test cases for the modules under consideration
• Test Case Approval from the client
• Testing of games and daily reporting pattern for the Bugs and Issues found
• Verification and closure of each issue in line with the priorities defined
• Closure and acceptance

Benefits

• Games usability was improved by 40 % which rated the game ahead with the competitors’ games
• Games performance was improved by 30%
• Increased efficiency of testing by least knowledge transfer time taken from the Client as our game domain expertise helped us a lot in testing and improving the quality of the games
• Walk-through against well-known testing lab in Australia gave high-level confidence to our client in making the games live
• Close communication with client & development team from Gateway made the deadline achievable